FAQ

GENERAL INFORMATION

What is the Wild and Wonderful Box?

The Wild and Wonderful box is a gift box that captures the things that make West Virginia “almost heaven” and deliver them to your front door. 

What’s in the Wild and Wonderful Box?

The box contains a rotation of hand-picked West Virginia related items.

Things that could include:

  • Food: Honey products, coffee, jerky, chips, candy
  • Bath and Body: Lotions, hand and body creams, artisan soaps
  • Merchandise: Glasses, drink koozies, bottle openers, stickers, mugs, magnets
  • Apparel: Shirts, hats, accessories
  • Art: CDs/music, handmade items, pictures, crafts

SHIPPING INFORMATION

How long will it take my box to arrive?

We will have you your box in the mail 1-3 business days after receiving your order. Our Free Shipping option has a transit time of 2-8 business days. You may also upgrade to USPS priority which has a shipping time of 1-3 business daysdepending on your boxes destination. Please allow 10-14 business days for all shipping options on boxes going to military addresses.

Do you ship internationally?

Unfortunately, we do not ship to regular international addresses at this time. However we will ship to APO/FPO/DPO military addresses.

ORDERS AND RETURNS

There is something wrong with the box I ordered.

Uh oh. We try our best to make sure that every person ordering a Wild and Wonderful Box is completely satisfied with their purchase. But we are not afraid to admit that we are human and we do make mistakes. If there is anything you are not happy with about your box, please contact us and we promise to make it right.

Can I order a box for future delivery?

Yes! There will be a field on checkout that allows you to specify the date you would like your box to arrive by. You can also add a note for a recipient if you are giving the box as a gift.

OTHER

I’ve got a great idea for the box. How do I tell you?

We’d love to hear it! We are always looking for new things to add to the box. Use the contact form to let us know!